Delivery times

At Espace Cagoules, we're committed to providing you with a smooth, enjoyable shopping experience, from product selection to delivery. To this end, we have set up an insured and tracked shipping service, so that you can follow your parcel with complete peace of mind.

Delivery times

Fast, secure shipping

Once your order has been confirmed, we process your package with the utmost care and within the shortest possible time (1 to 3 days). All our shipments are insured and accompanied by a tracking number that will be emailed to you as soon as your order is dispatched. You can follow the progress of your parcel in real time from our website to your home.

Delivery time

Depending on the departure warehouse, we expect to receive your order within 7 to 12 working days of dispatch. This period applies to deliveries within France and the European Union. Please note that this time may vary slightly depending on your place of residence and busy periods, such as the festive season.

Free delivery with no minimum order

At Espace Cagoules, we offer free delivery, with no minimum purchase, on all your orders. Whatever the size of your basket, you don't have to worry about extra charges. Take advantage of this opportunity to choose your favorite balaclavas without constraint!

Tracking and customer support

As soon as your order is dispatched, you'll receive a tracking number so you can check on the progress of your delivery at any time. If you have any questions or require assistance, please do not hesitate to contact our customer service. We're here to answer all your questions and guarantee your complete satisfaction.

For further information, please visit our Customer Service page or write to us directly via our contact form.

Your satisfaction is our priority, and we do our utmost to offer you the best possible shopping experience at Espace Cagoules.